Contact KEMSTRY
Real humans read these. Serious safety reports are prioritised.
Last updated 8 August 2026
In an emergency, contact your local emergency services first. KEMSTRY cannot respond to life-threatening situations.
Safety and moderation
The fastest route is always the in-app Report button — it attaches the exact profile, message or listing so moderators can act straight away.
- support@kemstry.com — urgent safety concerns
- support@kemstry.com — restrictions, suspensions and bans
Privacy and data
Download or delete your data yourself in the Privacy centre. For anything else: support@kemstry.com
Business, communities and press
- support@kemstry.com — business and employer accounts
- support@kemstry.com — everything else
Response times
Safety reports: within 24 hours. Everything else: within 5 working days.